Cancellation Policy

Travel in Alaska can be challenging. There are a multitude of reasons that can cause your travel or vehicle rental plans to be disrupted. From airline and ferry mechanical issues and cancellations to high winds and dense fog. The weather in S.E. Alaska can go from sunny skies to a torrential downpour in 20 minutes. In the spring and fall there can be 30 degree temperature swings. Most of the time, your trip will go off without a hitch but due to unforeseen reasons, please consider purchasing trip cancellation insurance.

For 11 and 15 passenger vans, we require 30 days prior notice to the reservation date to cancel without penalty. All other vehicle sizes require 48 hours prior notice to the reservation date to cancel without penalty.

We do offer weekly and month long discounted rates. If for any reason you decide to return the vehicle prior to the pre-arranged date the discounted pricing will be void. You will also be charged for the remaining days scheduled. Unless you have made prior arrangements with us in writing, no portion of your rental will be refunded for an early return. We don't "over book" like the other guys. Once a car is reserved, it is out of our system and not available for rent so it results in lost income opportunity for us. Please cancel early and consider trip cancellation insurance to avoid any hard feelings!

If you have any questions or would like to make your reservation over the phone, you may call us directly during our business hours at 907-957-7530. Thank you for your time, and we look forward to hearing from you!